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Frequently Asked Questions
All orders are currently handled via listings with eBay. For more details, please visit our ordering page.
If you don't wish to make your purchase via eBay, you can place your order directly via email. You will then be sent a Pay Pal invoice for your order. Yes, we can ship internationally. The cost and time of delivery will vary depending on which country your order is shipped to.
Please contact us for a shipping quote.
All UK shipping costs are stipulated on our products page. Please contact us for international rates.
All UK orders are shipped via Royal Mail Standard Parcels. Delivery takes between three and five working days. Orders are usually dispatched within 48 hours.
Details of shipping discounts can be found on our eBay listings. If you are ordering directly via email, please contact us ask for combined shipping quote.
At the moment we only stock our products in clear and black acrylic. Other colours can be made to order, however the individual cost of each tree will differ. In some cases there will be a minimum quantity that you must order.
Please contact us for further information.
All of our tree designs are shipped flat-packed, but they are very easy to assemble. You can view assembly instructions here.
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